Support & Services

The Rezidor Hotel Group's constant aim is to build better partnerships. We strive to achieve an open and constructive dialogue with all our hoteliers. We offer true, tangible advantages for all our hotels.

With 360 properties in operation and under development, Rezidor represents impressive and compelling buying power. Our hotels will directly benefit from this power, too. Hotels that have joined the Rezidor system enjoy savings of approximately 19% of the total purchasing costs. Centralized purchasing not only mean cost savings but also less hassle and savings in time and human resources.

Our brand specified teams create global marketing strategies with guaranteed wow-factors. And our regional marketing team adjusts the strategies to suit local customs and implement them. Our hotels can concentrate on running the daily business with a peace of mind. Thanks to centralized marketing & sales functions, our hotels can trust to find new tricks up our sleeves to boost hotel's profits.

Rezidor's centralized IT services further support the revenue management, e-commerce and purchasing strategies of our hotels, as well as reservations, GDS and Curtis-C. Our hotels can also set their cash management worries aside. We mean serious business with a smile.

We stand apart and ahead of other companies with a Yes I Can! spirit of service. Yes I Can! attitude guides everything we do. It offers a competitive edge and has become the driving mechanism of the genuine hospitality culture and core of all Rezidor's operations. Rezidor offers Yes I Can! training for new and all hotels - not only the front line but at all levels. Training at Rezidor has a two-pronged goal: career and personal development. In addition we offer The Business School @Rezidor. It is a medium to learn about both company culture and hospitality industry as a whole. Simply put, we believe Rezidor people are the best professionals.

To learn more about our People Development strategies and tools, click here .

The Rezidor Hotel Group's Responsible Business program is being implemented in 90% of our hotels and 97% of our hotels has discussed about potential environmental investment projects with their owners. Every hotel has a program coordinator to guide and advise employees how to achieve the objectives. In addition, new hotels are offered Responsible Business training. By asking our property owners and contractors to use the best available technologies and building smart from the beginning, they will save resources and we can reduce our operational impact.  Log on to www.responsiblebusiness.rezidor.com to learn more about our award winning program.

Whatever your wish or worry, with Rezidor our stakeholders are never left alone.
ts:Sun Mar 14 09:38:21 CET 2010